Shipping & Returns
Tony Perotti customers live all across the globe, so we can ship to anywhere with an address and/or letterbox.
We usually dispatch orders within 2 working days. Delivery times vary based on selected service and destination. Regular post ranges from 3 to 28 working days depending on the shipping address. For more accurate shipping windows check out our Estimated Arrival Time Calculator above.
For pricing and more detailed timeframes please use our Estimated Arrival Date Calculator above.
Extra duties and taxes may apply to the following regions: Asia, South America, Africa, New Zealand and some European countries that are not members of the EU. During the checkout process a pop up will appear for applicable countries once the shipping destination has been selected. If you’d like to find out more please email our support team.
We’re pretty stringent with our quality control, but occasionally something might slip through the cracks. If your product is faulty, or we sent you an incorrect order by mistake, send it back to us within 30 days of delivery for a full refund (including shipping).
If you change your mind (it happens to the best of us), or wish to return an unwanted gift, we would love to help you exchange or refund your purchase if returned within 30 days of delivery. There are a few things to note: the return shipping isn't covered and refunds need to be sent to the original purchaser's method of payment. All items must be returned in original condition and in the original Tony Perotti packaging without any traces of use and/or damages.
Remember, all our products come with a 1 years warranty, so if something goes awry down the track, be sure to let our support team know via [email protected].
We will happily help you process an exchange within 30 days of delivery. The item will need to be returned to us in its original condition with packaging intact. Please reach out to [email protected] for help.